Anti-Spam Policy

Effective date: October 28, 2021

At Lana Moreau, we are committed to maintaining the highest standards of communication and ensuring that our clients and visitors receive only relevant and respectful communications from us. This Anti-Spam Policy outlines our practices to prevent spam and ensure compliance with international regulations, including but not limited to the CAN-SPAM Act, GDPR, and other applicable anti-spam laws.

Definition of spam

Spam refers to any unsolicited, bulk, or indiscriminate messages, typically sent for commercial purposes, without the recipient’s explicit consent. This includes email, SMS, and other forms of electronic communication.

Our commitment

• We do not send unsolicited communications. All emails, SMS, or other messages from Lana Moreau are sent only to individuals who have explicitly opted in to receive them or have a legitimate interest in our services.
• We ensure that every communication sent contains clear identification of our agency and a straightforward way to opt out of future messages.
• We comply with all relevant laws and regulations regarding commercial communication and consent.

Email practices

1. Opt-in requirement: We only send emails to individuals who have voluntarily provided their contact information and consent to receive communication from us.
2. Accurate sender information: All emails from Lana Moreau clearly identify the sender and provide accurate contact details.
3. Unsubscribe option: Every email includes an easy-to-find unsubscribe link, allowing recipients to opt out of future communications. Requests to unsubscribe are processed promptly and in accordance with applicable laws.
4. Relevance of content: All communications are tailored to provide relevant information about our services, updates, or offers. We do not send unnecessary or irrelevant messages.

Prohibited activities

The following actions are strictly prohibited under this policy:

• Sending unsolicited messages (email, SMS, or otherwise) on behalf of Lana Moreau.
• Using false or misleading information in email headers, subject lines, or sender details.
• Harvesting email addresses or other contact details without explicit permission.
• Sharing or selling contact information to third parties without consent.

Third-party communications

If Lana Moreau engages third-party providers to send messages on our behalf, we ensure their compliance with this Anti-Spam Policy and applicable laws. Any third-party communication aligns with our standards and values.

Reporting spam

If you believe you have received an unsolicited or spam email claiming to be from Lana Moreau, please notify us immediately. You can report such emails by contacting us through our Contact page. We will investigate and take appropriate action to resolve the matter promptly.

Consequences of violation

Violations of this Anti-Spam Policy by employees, partners, or affiliates may result in disciplinary action, termination of partnerships, or legal action as deemed necessary.

Changes to this policy

We reserve the right to update this Anti-Spam Policy to reflect changes in regulations or our practices. Any updates will be reflected in the Effective date at the top of this document.

Contact us

If you have questions or concerns about this Anti-Spam Policy, please visit our Contact page.

Effective date: October 28, 2021